Worry that you might not get the reviews from customers after the emails are sent out? Sit tight and relax, let the ‘Email Sequence’ feature ease your worries.
In This Guide
Benefits Of Adding Email Sequences
You can add up to 3 additional sequences (excluding sequence #1), this ensures that you can reach out to customers who have missed your email previously, hence increasing the chances of conversions.
The best part is, you can even have a different email subject, message, schedule, and layout for each sequence, so you can easily do A/B tests to find out which combination works best for your target audiences.
Other benefits:
- We're now tracking conversion rates on each sequence, this allows you to see the best-performing review request emails sequence.
- Liquid support. We love that our users love liquid coding in Shopify, and now we're bringing this to Stamped. Tons of possibilities using Liquid in review request emails here are some variables references:
Liquid Variable Reference - And some tips on the possibilities:
Liquid Tips
How To Add Email Sequences
- Settings - Customize - Reviews - Email Sequence
- Click on 'Add sequence' to add another email sequence, this will be sent to customers who did not submit a review through the 1st email sent
- Each sequence can be individually customized, just like your original review email
- Up to 3 additional email sequences can be added
How it works:
- The first sequence is sent to customers 14 days after fulfillment
- If the customer hasn't written the review, within 7 days, the second email from sequence #2 will be sent to the customer
- If the customer still hasn't written the review, within another 7 days, the third email from sequence #3 will be sent
Note: The number of days can be updated under the Interval
How To Delete Email Sequences
You will find the red "Delete Sequence" button by scrolling to the bottom of the page:
The first sequence cannot be deleted.